Version 1.0 — last updated: August 2026
A French-language version of these terms is available at /terms/fr. TO COMPLETE — state which language version prevails in the event of a discrepancy
These terms (the “Terms”) govern access to and use of the Renifler service (the “Service”), published by the company identified in the legal notice (the “Publisher”), available at renifler.io and through the Renifler browser extension.
They apply to every subscription, whether taken out by a consumer (a natural person acting outside their trade or profession) or by a business customer. Provisions reserved for consumers are marked as such; they do not benefit business customers.
Subscribing implies full acceptance of the Terms in force on the day the order is placed.
Renifler is a business-intelligence service providing: detection of the technologies a website is built with, company identity information sourced from public registers, business contact details, and the related search, monitoring and export features.
The exact scope of features and quotas depends on the plan subscribed to, as described on the pricing page, which forms an integral part of these Terms.
Nature of the data. The Service aggregates data from public sources and automated processing. The Publisher uses reasonable means to ensure its quality but does not warrant the completeness, accuracy or currency of any individual data point.
Subscribing requires creating an account. The customer warrants that the information provided is accurate and remains responsible for keeping their credentials confidential.
Formation of the contract. Before finally confirming an order, the customer is shown a summary stating the chosen plan, the total price, the billing frequency and the currency, and is able to correct any errors. Confirming that summary and then completing payment forms the contract.
Applicable prices are those shown on the pricing page on the day of the order. They are stated in US dollars (USD).
TO COMPLETE — applicable VAT regime: net/gross display, EU One-Stop Shop, B2B reverse charge, treatment of non-EU customers
Payment is made by card through Stripe. The Publisher stores no card details. Subscriptions are charged in advance, monthly, on the anniversary date of the subscription.
Failed payment. If a charge fails, access to paid features may be suspended after notifying the customer and allowing a reasonable period to put matters right.
The subscription is entered into for an indefinite term, in monthly periods renewed automatically.
Cancellation by the customer. The customer may cancel at any time, without reason or penalty, from their account area. Cancellation takes effect at the end of the current paid period; access continues until then and no pro-rata refund is due for the period already started.
Cancellation by the Publisher. The Publisher may cancel on thirty (30) days' notice by email, or without notice in the event of a serious breach of these Terms.
Consumers. Under articles L215-1 sqq. of the French Consumer Code, the Publisher informs consumers of their right not to renew. Consumers may cancel online, through a feature available in their account area, as required by law.
Prices may change, upwards and downwards, to reflect changes in the costs the Publisher incurs to provide the Service — in particular infrastructure and hosting costs, fees owed to data suppliers, and movements in the consumer price index published by INSEE.
Any price change is notified on a durable medium, by email, at least thirty (30) days before it takes effect. A customer who does not accept the new price may cancel free of charge and without penalty before that date; cancellation then takes effect no later than the date the new price would apply, and the previous price remains in force until then.
A decrease in the costs listed above leads, on the same conditions and by the same process, to a downward price revision.
This section applies to consumers only. Business customers have no right of withdrawal.
Consumers have fourteen (14) days from the conclusion of the contract to withdraw, without giving any reason.
Waiver where performance starts immediately. As the Service is supplied immediately after subscription, a consumer who asks to use it before the withdrawal period expires is asked to give their prior express consent and to acknowledge expressly that they will lose their right of withdrawal once the contract has been fully performed. If that consent is not obtained in the required form, the right of withdrawal remains intact.
To exercise this right, a consumer may notify their decision by any unambiguous statement to TO COMPLETE — withdrawal contact address, or use the model form below.
Model withdrawal form
(Complete and return this form only if you wish to withdraw from the contract.)
To ⟪company name, address, email⟫: I hereby give notice that I withdraw from my contract for the supply of the following service: Ordered on: ____________________ Consumer's name: ____________________ Consumer's address: ____________________ Signature (only if this form is notified on paper): ____________________ Date: ____________________
The customer must not:
Responsibility for how the data is used. The customer is responsible for any processing they carry out on data obtained through the Service and for its compliance with applicable law, acting as data controller for that processing.
The Publisher will use reasonable means to keep the Service available, without warranting uninterrupted availability. Interruptions may occur for maintenance, updates, or events beyond its control.
Business customers. The Publisher's liability is limited to direct and foreseeable loss and shall not exceed the amounts actually paid by the customer over the twelve (12) months preceding the event giving rise to the claim.
Consumers. Nothing in these Terms limits the rights consumers hold under mandatory statutory provisions, in particular the legal guarantee of conformity.
How personal data is handled is described in the privacy policy, which forms an integral part of these Terms.
The Publisher grants the customer a personal, non-exclusive, non-transferable right to use the Service for the duration of their subscription and within the limits of the plan subscribed to. No intellectual property is transferred.
Under article L612-1 of the French Consumer Code, consumers may use a consumer mediator free of charge to settle a dispute amicably, after first trying to resolve it directly with the Publisher.
TO COMPLETE — appoint a consumer mediator (membership is itself mandatory for any business selling to consumers) and publish their name, address and website here
Consumers resident in the European Union may also use the online dispute resolution platform provided by the European Commission.
These Terms are governed by French law.
Consumers. That choice does not deprive consumers of the protection afforded by the mandatory rules of the country where they have their habitual residence. Consumers may bring proceedings before any court with territorial jurisdiction under the rules of civil procedure, or the court for the place where they lived when the contract was concluded.
Business customers. Any dispute falls within the exclusive jurisdiction of the courts for the Publisher's registered office, including where there are multiple defendants or third-party proceedings.
The Publisher may amend these Terms. Any material change is notified on a durable medium at least thirty (30) days before it takes effect. A customer who does not accept the new Terms may cancel free of charge before that date. Orders already placed remain governed by the version accepted when they were made.
